Upkyo system status
See the availability of every Upkyo service at a glance. Any ongoing incident is reported here, service by service.
Service availability
The current status of every Upkyo platform.
What keeps your services online
Our 99.99% uptime relies on infrastructure built to keep running.
Redundant servers
Every service runs on high-availability servers. If one fails, another takes over.
24/7 monitoring
Our platforms are watched around the clock so we catch issues before they reach you.
DDoS protection
Malicious traffic is filtered out before it reaches your sites and servers.
Malware protection
Hosted files are scanned to detect and block malicious code.
Hourly backups
If something goes wrong, your data can be restored from a recent copy.
Engineers 24/7
A human team steps in day or night as soon as an incident is detected.
How we handle an incident
When a service is disrupted, we always follow the same process.
- 01
Detection
24/7 monitoring alerts the technical team as soon as a service behaves abnormally.
- 02
Communication
The affected service changes status on this page, with a short description of what is happening.
- 03
Response
Our engineers fix the root cause, while high-availability servers limit the impact.
- 04
Back to normal
The status returns to “operational” once the service is restored and checked.
Uptime and incidents: your questions
What our uptime commitment means and how you stay informed.
What does 99.99% uptime mean?
It is the availability target for our platforms. Our servers are redundant and highly available, so if one machine fails, another takes over with nothing for you to do.
How will I know if there is an incident?
Any ongoing incident is shown on this page, service by service. For a question about your own service, open a ticket and an engineer will reply 24/7.
My site is down but everything shows operational. What should I do?
The cause could be the site itself, the domain or your own connection. Open a ticket with the URL involved and an engineer will check it and help you.
Is my data protected if something fails?
Yes. Your sites are backed up every hour and our servers are redundant, so a recent copy can be restored if needed.
Something wrong with your service? Let us know
Open a ticket from your client area or email support@upkyo.com, 24/7.