Create your Upkyo account
Open your account in a few minutes, as an individual or a business.
·4 min read
To create your Upkyo account, open the Create an account page, enter your first name, last name, email address and a password, accept the terms, then click Create my account. For a company, check I am a business: the address and VAT number are filled in automatically. You can also sign up with Google or during your first order.
Your Upkyo account brings together your services, domains, invoices and support requests. One account is enough to manage everything: websites, email addresses, servers and domain names. You can create it on its own, before ordering anything, or during your first order. This guide is for individuals and businesses alike, freelancers and non-profits included.
Before you start
- Choose the email address that will be your login. It receives your invoices, renewal alerts and support replies, so use an address you check often and will still have access to in a few years.
- Prepare a long, unique password that you do not use on any other website.
- If you are ordering for a company, keep its name or registration number handy, along with its EU VAT number if it has one.
Avoid using as your login an email address hosted on the domain you are about to order: if the domain or mailbox is not working yet, you would not receive our messages.
Create your account step by step
- Open the Create an account page.
- Enter your first name, last name and email address.
- If you are ordering for a company, check I am a business: you can search for your company by name or number, and the company name, address and VAT number are filled in automatically.
- Choose a password that mixes letters, numbers and symbols.
- Accept the terms of service and the privacy policy.
- Click Create my account: you arrive in your client area.
You can also sign up with your Google account. The link is then managed in My profile, Security settings.
Create the account during an order
If you do not have an account yet, choose Create an account at the Billing details step of the order. The account is created along with the order. This is the fastest option if you already know which service you want: you fill in your details once, then pay. The full ordering process is explained in Order a service.
Individual or business: what is the difference?
The account works the same way in both cases. The difference is in billing.
- As an individual, your invoices are issued in your name and VAT is calculated based on your country.
- As a business, your invoices show your company name, address and VAT number. The EU VAT number field allows VAT to be reverse charged when your situation allows it.
Prices shown on Upkyo exclude tax. How VAT is calculated is explained in Prices excluding tax and VAT.
Choosing a strong password
Your client account gives access to your websites, domains and invoices, so it deserves a strong password.
- Aim for at least 12 characters. A passphrase of several words is easier to remember and harder to guess than a short complicated word.
- Never reuse the password of your email or social media accounts.
- A password manager (built into your browser or phone, or a dedicated app) remembers it for you.
For more tips, see Protect your account.
What if sign-up does not work?
- The email address is already in use: you probably already have an account, perhaps created during an earlier order. Use the Forgot your password? link on the login page, see Forgot your client area password.
- Your company does not appear in the search: enter its name and address manually.
- The button does nothing: check that the terms box is ticked and all required fields are filled in.
- Still stuck: email support@upkyo.com with the address you want to use. Support answers 24/7.
What next?
Once logged in, take a few minutes to explore your dashboard and its menus, see Discover your client area. If several people need to work on the account (accountant, developer, partner), give each of them their own access rather than sharing your login, see Give another person access to your account.
Frequently asked questions
Is creating an Upkyo account free?
Yes. Creating an account costs nothing and commits you to nothing. You only pay for the services you order afterwards.
Can I sign up with Google?
Yes, you can sign up with your Google account. The link between the two accounts is then managed in My profile, Security settings.
Do I need a business account to order for my company?
Check I am a business when you sign up. Your invoices will then show your company name, address and VAT number.
Can I change my account email address later?
Your details can be edited from My account, by clicking your name in the top right. If you run into trouble, open a support ticket.
Can I have several accounts?
You can, but it is rarely useful. A single account can hold all your services, and you can invite team members with limited permissions.